Service

Our Service Guarantee

Experienced

Leveraging over a decade of expertise in separation technology, we deeply understand the production processes and core needs of various industries, enabling us to accurately solve production challenges that trouble our customers.

Quality Heritage

We extend the philosophy of "strictly implementing standardized quality management" from product manufacturing to our after-sales service, ensuring every service interaction meets high standards and follows standardized procedures.

Customer-Centric

We value the consistent praise from our global users and use it as motivation to continuously improve our service, aiming to build a long-term partnership with you.

Core Service Philosophy

We provide not only advanced equipment but also value-added services throughout the entire equipment lifecycle. We are committed to maximizing your equipment's operational efficiency and ensuring your business continuity and productivity through rapid response and professional technical support, resolving any issues you may encounter in production and application.

Select Tingsze means choose higher quality, advanced technology and better service.

Inquiry

faq

Q. What is your terms of payment?

A: Small order 100% before shipment .Large order T/T 50% as deposit, and 50% before shipment. We'll show you the photos of the products and packages before you pay the balance.

Q. What is your terms of delivery?

A: EXW, FOB, CFR, CIF, DDU.

Q. How about your delivery time?

A: Generally, it will take 5 to 25 days after receiving your advance payment.The specific delivery time depends on the items and the quantity of your order.

Q. Can you produce according to the samples?

A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q. Do you test all your goods before delivery?

A: Yes, we have tested before delivery.

Q. How do you make our business long-term and good relationship?

A:1. We keep good quality and competitive price to ensure our customers benefit.
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.